🚚 Shipping & Processing
Thank you for shopping with Mystery By Michelle! Every order is packed with care and attention to detail.
🎀 Processing Time
- Orders are typically packed within 2–5 business days.
- During holidays, sales, or high-volume periods, processing may take a little longer.
- All mystery scoops are assembled by hand, making every order unique.
🎥 TikTok Packing Videos
If you purchase the TikTok Packing Video Add-On:
- Your order will be recorded while being packed.
- Videos are usually sent before shipment.
- Processing may take slightly longer to allow time for recording and editing.
📦 Shipping Information
- Tracking information will be emailed once your order ships.
- Shipping times vary based on your location and carrier.
- Mystery By Michelle is not responsible for delays caused by USPS or other shipping carriers after packages have been shipped.
💕 Preferences
We love personalizing orders whenever possible!
Use the preference box on the product page to tell us:
- Favorite colors
- Favorite characters
- Nail styles
- Bracelet styles
- Themes you love
While preferences are not guaranteed, we do our best to make every scoop special.
🎁 Mystery Scoop Information
- Every scoop is unique.
- Items, colors, and themes will vary.
- Bonus items and prizes vary by scoop.
- No two mystery scoops are exactly alike.
❌ Returns & Exchanges
Due to the mystery nature of our products, all sales are final. If there is a problem with your order, please contact us and we will do our best to help.
💌 Questions?
Please visit our Contact page if you have any questions before placing your order.